Terms & Conditions

Area of application

1.1 These General Terms and Conditions of Sale and Delivery (“AVLB”) apply in the currently valid version to all business relationships between AVYN Skin and its customers. They form part of the respective contract and are deemed to be accepted without reservation with the order, the conclusion of the contract or the taking possession of the products.

1.2 Deviating terms and conditions or agreements are only relevant if they are signed and accepted by AVYN Skin.

Offers / Prices

2.1 The offers in catalogues, lists, on the Internet etc. are non-binding and do not oblige AVYN Skin to keep the specified products in stock. AVYN Skin may adjust the range of products at any time.

2.2 All prices stated in catalogues, lists, on the Internet etc. are non-binding. We reserve the right to adapt them at any time.

2.3 Any costs for packaging, transport, unloading, etc. are not included in the price and will be invoiced separately.

Order confirmations

3.1 Order confirmations from AVYN Skin are binding. If such a confirmation deviates from the customer’s order, he must object in writing within 3 working days, otherwise the purchase contract with the content according to the order confirmation is deemed to have been concluded.

Terms of Payment / Retention of Title

4.1 In special circumstances, AVYN Skin is authorized to set shorter payment periods, to demand cash payment, a down payment or an advance payment. Unauthorized cash discounts or other deductions will be charged subsequently.

4.2 If the payment deadline is exceeded, the customer is in default without a reminder and owes default interest of 5%.

4.3 AVYN Skin and the customer hereby expressly agree on a retention of title. All delivered products remain the property of AVYN Skin until full payment of the invoiced purchase price.

Place of delivery and deadlines / transfer of benefit and risk

5.1 Delivery is made to the delivery address specified by the customer, without such an address to the customer’s place of residence or registered office.

5.2 AVYN Skin will make every effort to meet delivery times. However, delivery times are always non-binding. In the event of non-compliance with delivery times, the customer is not entitled to any claims for compensation or a right of withdrawal.

5.3 Use and risk pass to the customer upon handover or delivery of the products from the AVYN Skin warehouse.

Warranty

6.1. The customer or a carrier commissioned by him must check the products upon receipt without delay. The products are deemed to have been approved if the customer does not submit a written notice of defects regarding the products or complaints about incomplete or incorrect delivery within 5 working days of receipt, in the case of hidden defects within 5 working days of discovery. Defects and complaints must be described precisely. The installation or use of the products complained about is considered approval.

6.2 In the event of inadequate maintenance, improper treatment, use or storage, violations of technical and other instructions or regulations from suppliers and manufacturers, natural wear and tear or excessive stress, disregard of recognized rules of the construction industry or similar cases, the customer’s warranty rights and AVYN Skin’s liability shall lapse .

6.3 In the case of products that are returned carriage paid as a result of a verifiable major manufacturing or material defect, AVYN Skin has the choice of repairing them, replacing them free of charge, granting a price reduction or canceling the purchase. Further claims by the customer are excluded, in particular a claim for compensation for any damage that did not occur on the delivered product itself.

Return of Products

7.1 Products that are not required or products that have only been assessed for testing purposes will generally be taken back and credited by AVYN Skin free of charge within a period of 30 days from receipt, provided they are in their original packaging and/or are in perfect condition. If products are returned without prior agreement with AVYN Skin, the customer will be responsible for the transport costs.

7.2 Damaged, improperly stored and used products as well as custom-made products will not be taken back.

Governing Law/Jurisdiction

8.1 Contracts to which these AVLB apply are exclusively subject to Swiss law.

8.2 Place of performance and place of jurisdiction for all disputes arising from or in connection with these contracts and the AVLB is exclusively the registered office of AVYN Skin. AVYN Skin is also entitled to take legal action against the customer at his place of residence or registered office.