Shipping policy
SHIPPING POLICY
Last updated: June 2026
Thank you for choosing AVYN SKIN.
AVYN SKIN is a skincare brand founded by Margareta Kacoli and operated by L'ÂME Pratteln GmbH, Switzerland.
Order Processing
Orders are generally processed within 2–3 business days after the order has been placed.
Please note that processing times may be longer during holidays, promotional periods or due to unforeseen circumstances.
Delivery Times
Delivery times vary depending on the destination country and the shipping provider.
Estimated delivery times are provided for guidance only and are not guaranteed.
Shipping Origin
Orders are shipped from different locations depending on the destination:
Switzerland, Liechtenstein and non-EU European countries
Orders are shipped from Switzerland.
European Union (EU) countries
Orders to European Union member states are shipped from Germany.
United States
Orders to the United States are shipped from Switzerland.
Countries We Currently Do Not Ship To
At this time, we do not offer shipping to:
- Asia
- Australia
- Russia
- Africa
- South America
- Any countries not specifically listed above
We reserve the right to modify our shipping destinations at any time.
Customs and Duties
Customers are responsible for any customs duties, taxes or import charges imposed by their local authorities.
AVYN SKIN is not responsible for delays caused by customs procedures or shipping carriers.
Contact
AVYN SKIN
Founded by Margareta Kacoli
Operated by:
L'ÂME Pratteln GmbH
Güterstrasse 15
4133 Pratteln
Switzerland
info (at) avynskin (dot) com